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1. Agreement to Terms

These Terms of Service constitute a legally binding agreement made between you and SAZ Leather (website address: https://sazleather.com). By accessing our store, browsing our collections, or purchasing our handcrafted leather goods, you agree that you have read, understood, and agreed to be bound by all of these Terms of Service. If you do not agree with all of these terms, you are expressly prohibited from using the site and must discontinue use immediately.

2. Product Authenticity & Natural Variations

We take pride in using 100% genuine hides across our product catalog:

  • Natural Character: Genuine leather is a natural material. Slight variations in grain texture, subtle color nuances, and organic surface markings are authentic characteristics of genuine hide and should not be deemed manufacturing defects.
  • Display Colors: We make every effort to display the colors and textures of our leather garments as accurately as possible. However, monitor displays vary, and we cannot guarantee that your display will show every tone with absolute color accuracy.
  • Sizing: Sizing measurements are provided as guidelines. Minor tailoring tolerances may exist due to the hand-cut and hand-stitched nature of our leather pieces.
3. Orders, Pricing & Payment

All orders placed through our boutique are subject to acceptance and availability:

  • Pricing: All prices displayed on the boutique are subject to change without prior notice. Promotional bundle discounts and limited coupon codes must be applied at checkout prior to order finalization.
  • Order Acceptance: We reserve the right to refuse, limit, or cancel any order placed with us for reasons including item availability, inaccuracies in product or pricing information, or suspicion of unauthorized or fraudulent activity.
  • Payment Security: You agree to provide current, complete, and accurate purchase and account information for all purchases made. All transactions are securely encrypted via certified payment gateways.
4. Shipping, Transit & Import Customs

We handle order transit through reputable logistics services:

  • Fulfillment & Dispatch: Orders undergo a rigorous quality inspection before dispatch. Once your package is processed and shipped, a tracking number will be sent to your confirmed email address.
  • Customs & Duties: Shipments delivered to international destinations may be subject to import duties, local taxes, or customs clearance charges assessed by the destination country. Any such additional charges are the sole responsibility of the recipient.
5. Returns, Exchanges & Cancellations

Our return process is designed to ensure complete customer satisfaction:

  • Return Eligibility: Items eligible for return or exchange must be initiated within our standard 30-day window. Garments must be unworn, undamaged, unaltered, and returned in their original packaging with all brand tags attached.
  • Custom & Tailored Orders: Bespoke custom cuts, personalized sizing adjustments, or engraved items cannot be returned or refunded unless there is an evident manufacturing defect.
6. Intellectual Property Rights

Unless otherwise indicated, the website, catalog designs, imagery, text, graphics, logos, and custom layout code are the proprietary property of SAZ Leather and are protected by copyright, trademark, and intellectual property laws. Content may not be copied, reproduced, aggregated, republished, uploaded, posted, or distributed for any commercial purpose without our express prior written permission.

7. Limitation of Liability

In no event will SAZ Leather, our directors, craftsmen, or suppliers be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, or special damages arising from your use of the site or handling of leather products, including damage resulting from neglect, lack of leather care, exposure to extreme heat, or improper chemical cleaning.

8. Modifications to Service

We reserve the right to change, modify, or remove the contents of these Terms of Service at any time or for any reason at our sole discretion without notice. The updated version will be indicated by an updated “Revised” date and will be effective as soon as accessible.

9. Contact Us

If you have questions or concerns regarding our terms and boutique policies, please reach out to our client concierge:

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